In contrast to Ms. Mathyssen who seemed to have been dragged kicking and screaming into the House of Commons to deliver a formal apology, Karen Redman had the decency to issue an unqualified and heartfelt mea culpa very soon after the original debacle.
In any case, my angry letter has been answered in record time, considering that it was sent by snail-mail:
"Thank you for contacting my office concerning the recent incident in the House of Commons where I made a comment regarding allegations that had been made to my colleague...
I sincerely regret the comments that I made in the House of Commons and I have apologized to James Moore, Member of Parliament for Port Moody-Westwood-Port Coquitlan, personally and in the House. I have a good deal of respect for Mr. Moore and I regret the hurt that was caused by my comments..."
We all make mistakes.
It's what we do next that makes the difference.